Customer Commercial Lead

Commercialization
Chicago, IL
Full Time

About fairlife, LLC

Job details

fairlife, LLC is a Chicago-based dairy company that produces nourishing and great-tasting milk-based products made using a patented cold-filtration process that removes some natural sugars while concentrating the protein and calcium naturally found in real cows’ milk.

Our line of delicious, lactose-free fairlife® products includes: fairlife® ultra-filtered milk, which has 50% more protein and 50% less sugar than regular milk; fairlife® with DHA, ultra-filtered milk with DHA Omega-3 fatty acids to support brain health; fairlife YUP!®, a line of flavored milks; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife smart snacks®, a drinkable snack to help curb hunger between meals; fairlife® nutrition plan™, a nutrition shake to support one’s journey to better health; and the newly launched fairlife® creamers, coffee creamers designed to help enhance your coffee experience. In partnership with The Coca-Cola Company®, fairlife ultra-filtered milk and Core Power high protein shakes are distributed throughout the United States (U.S.) and Canada; all other fairlife drinks are available in the U.S.

To learn more about fairlife and its collection of products, please visit fairlife.com.

job purpose: The Customer Commercial Lead will be a true thought leader and strategic partner to the National Retail Sales team and our valued retail partners. This dynamic individual will own the customer commercial go-to-market strategy for fairlife’s entire portfolio of dairy based nutrition brands. The ideal candidate understands that true value creation, both for our customers and the company, is built upon a long-term, shared vision of growth that is grounded in consumer and shopper needs/occasions and informed by leading edge category and channel insights. This individual will work seamlessly across multiple functions within fairlife and the Coca-Cola System to deliver Collaborative Business Plans and strategic selling decks that deliver long-term, profitable growth for the company and our most valued retail partners.

 

responsibilities:

  • Own the customer commercial strategy for fairlife’s full portfolio of brands working with our most valued retail partners
  • Partner with the VP of National Retail Sales and the NRS leadership team to develop customer-specific selling stories with consumer, shopper and category insights for the top national retailers
  • Support Collaborative Business Plans and other strategic meetings by providing analytic and commercial support to the sales team
  • Collaborate with the E-Commerce team include omnichannel plans as part of the annual and long-term business plans
  • Work seamlessly across multiple internal and external functions including Business Intelligence, Brand, Commercial, Revenue Growth, Shopper Marketing and Category Strategic Advisory
  • Efficiently prioritize time across all customers/channels to ensure the fairlife brands’ category selling stories are flawlessly executed, on time, for each respective customer and buyer
  • Deliver against annual and long-term KPI’s including base brand acceleration, successful innovation sell-in and expansion, and achieving revenue and profit growth targets
  • Leverage Nielsen, Numerator, retailer shopper data and proprietary Coca-Cola tools and research to develop best in class insights and selling stories

 

skills/qualifications required:   

  • Bachelor’s Degree in Business or Marketing required; MBA preferred
  • 7+ years of experience in Customer Sales, Commercial and/or Category Advisory in a CPG company
  • Ability to work independently and collaboratively across cross-functional groups
  • Exceptional analytical capabilities utilizing Nielsen, IRI, customer shopper data or similar programs
  • Proven ability to develop and implement strategic frameworks for an organization
  • Ability to take programs from concept to execution
  • Excellent oral and written communication skills
  • Strong project management experience
  • High proficiency with all Microsoft Office platforms
  • Ability to handle ambiguity and work in a fast-paced, entrepreneurial environment

 

position location: Chicago, IL

reports to: VP, Commercialization

travel requirements: 30%

Why fairlife



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  • “What I like most is the sense of family around me. It’s hard to leave your family daily, but to feel that you are walking in to see your second family makes the daily routine easier.”
    Erica Peppers
    Corporate Controller
  • “The pace at which we move here is invigorating! I can catch someone in the hall, share an idea, and three days later they will show back up to share how we could do it. It’s thrilling!”
    Perri Gordon
    Director of Marketing
  • “fairlife is fast-paced, exciting, and growing quickly! This company is all in on innovation, and the support I’ve gotten for my own ideas has been incredible. We truly live out our credo of better values.”
    Lauren Knight
    Communications Manager
  • “What I like most is the sense of family around me. It’s hard to leave your family daily, but to feel that you are walking in to see your second family makes the daily routine easier.”
    Erica Peppers
    Corporate Controller
  • “The pace at which we move here is invigorating! I can catch someone in the hall, share an idea, and three days later they will show back up to share how we could do it. It’s thrilling!”
    Perri Gordon
    Director of Marketing
  • “fairlife is fast-paced, exciting, and growing quickly! This company is all in on innovation, and the support I’ve gotten for my own ideas has been incredible. We truly live out our credo of better values.”
    Lauren Knight
    Communications Manager

Follow fairlife on LinkedIn

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fairlife, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, gender, age, disability, veteran status, or any other category protected by law. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.

In addition to its nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email [email protected]